Warranty

TrikExplor warrants all its new recumbent trikes against defects in materials and workmanship for a limited period.

Details                             


Term    

  Warranty time 

Frame and Fork   		5 Years

Motor, controller& display  

 2 Years

Battery

 1 Year

Components  

  1 Year

 

This warranty does NOT cover the following:

  • Damage caused by wear and tear, corrosion or damage at the surface coating.
  • Damage caused by inappropriate use, inadequate care and maintenance, falls, crashes, overloading through excess weight, incorrect assembly or modifications.
  • Using the bicycle for commercial purposes, such as rental or leasing.

This warranty applies only to the original purchaser

  • The warranty starts with the date of purchase (proof by the receipt ) of a new product.
  • Warranty is only valid for original parts from TrikExplor. In case of warranty, we will replace or repair the damaged part with a part of our choice or a new part equal to the old one (warranty obligation). We do not cover any transport, labor or any secondary costs.
  • In the event of any action that falls under warranty, the original warranty period will not be prolonged and no new warranty will be given.
  • In case of damage, the buyer has to send the damaged parts to us so that we can check it if asked to do so by us.