Warranty
TrikExplor warrants all its new recumbent trikes against defects in materials and workmanship for a limited period.
Details
Term | Warranty time |
Frame and Fork | 10 Years |
Motor, controller& display | 2 Years |
Battery | 1 Year |
Components | 1 Year |
This warranty does NOT cover the following:
- Damage caused by wear and tear, corrosion or damage at the surface coating.
- Damage caused by inappropriate use, inadequate care and maintenance, falls, crashes, overloading through excess weight, incorrect assembly or modifications.
- Using the bicycle for commercial purposes, such as rental or leasing.
This warranty applies only to the original purchaser
- The warranty starts with the date of purchase (proof by the receipt ) of a new product.
- Warranty is only valid for original parts from TrikExplor. In case of warranty, we will replace or repair the damaged part with a part of our choice or a new part equal to the old one (warranty obligation). We do not cover any transport, labor or any secondary costs.
- In the event of any action that falls under warranty, the original warranty period will not be prolonged and no new warranty will be given.
- In case of damage, the buyer has to send the damaged parts to us so that we can check it if asked to do so by us.